In today’s rapidly evolving technological landscape, and with fraud more widespread than ever, protecting your account information is critical. Unified Identity Service (UIS) goes beyond traditional multi-factor authentication by implementing industry-standard security methods designed to defend against a wide range of online account takeover threats.
This is why we are excited to announce a security enhancement to your Treasury Management user experience – effective 6/25/2025.
Benefits
Credential Attack Protection
Identifies and blocks credential stuffing attempts
Prevents unauthorized access using stolen login details
Anit-Phishing Measures
Adds layers of security to stop phishing and similar attacks
Reduces risk of account compromise
Unified Identity Management
Allows one login to manage multiple profiles
Simplifies access across different bank services
What You Can Expect
All Treasury Management Users will receive a series of emails from Chelsea State Bank. These messages will contain important information, and some will require action on your part. Please review each email carefully and share relevant updates with the appropriate members of your team. Check out the step-by-step guide, below.
It’s Simple. Use this step-by-step guide:
Step 1: Watch the video on this webpage prior to 6/25/2025 & check out the timeline below for a visual reference of this process
Step 2: Every Treasury Management User will receive an email from Chelsea State Bank on 6/25/2025
This email will come from the same email address as your TM Notices
You will need your FI ID and your Login ID
This link is valid for up to 7 days from the date it was sent
Before you proceed to step 3, make sure you have dedicated time for this task, as the link will expire once clicked after 45 minutes of inactivity
Step 3: Click the link in the email you receive on 6/25/2025
Follow the prompts given once you click the link
Reminder: once you click the link, you have up to 45 minutes to complete the prompts
Step 4: Verification Process
Complete the verification process by following the prompts on your screen
Step 5: Complete the new 2-Step authentication & select preferred method
NOTE: The Quickbooks/Quicken Integration will be available the following day (6/26/2025).
Enrollment
Users will receive an invite to create a Digital ID. The Link provided in the enrollment email is good for 7 days. Once clicked, the user has 45 minutes to complete the enrollment process.
Video Tutorial
User Guide
Download the UIS Enrollment Guide – complete with screenshots of the enrollment process
Users who are in an active status and have logged in 45 days before 6/25/2025 (migration date) will receive an email with instructions and a link to create a new Digital Identity
Action must be taken before the link expires
(within 7 days of being issued)
Once the user accepts the invitation and clicks the link, enrollment must be completed within 45 minutes
Users who do not complete the enrollment process within 45 minutes of clicking the link will require intervention by the bank
Clicking the link will prompt the user to select a new username and create a new password that will be used during all subsequent logins
After successfully creating their new credentials, users will be prompted to establish their two-factor login method for login
(SMS text, voice phone call, authenticator app, or secure token).
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Treasury Management Already Has a Multi-Factor Authentication (2FA). Why The Change?
There are several reasons why UIS takes Treasury Management in the right direction. While the existing two-factor login authentication provides the basic need for scrutinized access, UIS takes that to the next level, providing a more consistent and secure mechanism for login authentication.
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What is UIS?
Unified Identity Service (UIS) for Treasury Management is a replacement solution the current Multi-factor Authentication. This new Multi-factor Authentication is stronger and more secure.