FDIC-Insured - Backed by the full faith and credit of the U.S. Government

4 Tips To Help When “Your Bank” Unexpectedly Calls:

Don't Fall for Fraud

🛑 Take a moment and determine if you are expecting a call from your bank.

Listen to what they are saying – they may claim your account has been compromised or that they need to to approve a transaction. Ask yourself, in the past, is this how you have approved transactions, or unauthorized transactions?

🛑 Is the caller requesting to transfer money?

They will try to convince you to move money into a new, safe account to avoid fraud (ironic). Hang up and directly dial your bank’s phone number. If it is your bank calling, they will understand and respect your wishes.

🛑 Are they requesting you reset your password or give them your verification codes?

Hang up and directly dial your bank’s phone number.

🛑Are they telling you a branch employee is included in the criminal activity?

No reputable financial institution would ask an account holder to participate in this type of activity.

Read the full article: Avoiding Bank Impersonation Scams | SHAZAM Blog