Chelsea State Bank President & CEO Joanne Rau announces the promotion of Nancy Zander to Risk Mitigation Officer.

The Risk Mitigation Officer is a key role within our financial institution and we are so excited to have Nancy Zander serve in that role, said Joanne Rau, President & CEO, Chelsea State Bank. Nancy has been with Chelsea State Bank for more than 30 years and has learned many facets of both the banking industry and how Chelsea State Bank Operates. During her extensive tenure, Nancy has worked as a Customer Service Representative, an Assistant Branch Manager, Consumer Loan Officer, Loan Servicing Officer, and more. You can see why she is a natural fit for this role. This role will work closely with local law enforcement, customers, and other financial institutions to combat fraudulent activity in the communities we serve.

The Risk Mitigation Officer role at Chelsea State Bank manages and mitigates various risks that financial institutions face on a regular basis. This role safeguards our community bank and is a critical customer resource.

Last year, Chelsea State Bank was able to prevent and or recover hundreds of thousands of dollars of fraud, said Rau. This is why your premier community bank continues to invest in this role.

I am incredibly passionate about educating our customers and community members around current national and localized fraud alerts, said Nancy Zander, Risk Mitigation Officer, at Chelsea State Bank. I am eager to take on this new role in the ever-evolving landscape of financial services. In my tenure at the bank, I have developed a passion for protecting our customers and find great value in sharing fraud awareness with our elderly customers. My goal is to raise awareness of risk, and fraudulent activity and to provide action items around fraudulent activity in Chelsea, Dexter, and the surrounding areas through innovation and collaboration.